Delete your Post-EZ data

Last updated: May 21, 2026

You can delete your Post-EZ account and all data associated with it at any time. This page explains how, what gets deleted, and how long it takes. Required by Meta, Google, and most platforms.

Option 1 - Delete in-app (fastest)

  1. Sign in at postez.app/login
  2. Open Settings → Account
  3. Click Delete account
  4. Confirm with your email. Account + all data is removed within 1 minute.

Option 2 - Email request

Email support@postez.app from the email address on your Post-EZ account with the subject line “Account deletion request”. We confirm receipt within 1 business day and complete the deletion within 30 days.

What gets deleted

  • Your account (profile, email, sign-in records, sessions).
  • All connected platform credentials (Discord webhook URLs, Beehiiv keys, Ghost admin keys, OAuth access + refresh tokens for Patreon / Twitch / YouTube / Meta / TikTok / LinkedIn / Pinterest / etc.) - including the encrypted-at-rest values and the metadata rows.
  • Your content (drafts, scheduled posts, media uploads, brand voice samples, AI prompts).
  • Your analytics (engagement data we cached for the dashboard).
  • Your billing records (purchases + plan grants). Stripe customer record is also deleted via API call. Refund history is preserved as required by financial regulations but stripped of identifying details.

Posts that were already published to third-party platforms (Instagram, TikTok, Patreon, Discord, etc.) are NOT deleted from those platforms - they belong to you on those platforms and you can delete them there directly.

Revoking platform access without deleting your Post-EZ account

If you just want to disconnect a single platform (for example, revoke Post-EZ's access to your Instagram) without deleting your Post-EZ account:

  1. Sign in to Post-EZ.
  2. Go to Accounts.
  3. Click Disconnect on the platform you want to remove.
  4. Post-EZ deletes the stored credentials immediately. You should also revoke access in the source platform's settings (e.g. Instagram → Apps and Websites) to be fully sure.

Backups

Encrypted database backups are retained for 30 days after deletion as a disaster-recovery measure, then permanently destroyed. Backups are write-only and cannot be browsed by any human at Post-EZ.

Programmatic deletion endpoint

Required for Meta App Review. The endpoint is POST https://postez.app/api/account/delete authenticated with the user's Supabase session cookie. Calling it triggers the same deletion path as the in-app button and returns 200 once the operation is queued.

Contact

Questions: support@postez.app

Data Deletion - Post-EZ